Terms & Conditions

Governing entity: EXE HUB SDN. BHD. (Reg. No. 202601012427 (1674525-V))

These Terms and Conditions govern your use of this website and any order placed with EXE HUB SDN. BHD. By browsing this site, adding products to your cart, or submitting a checkout or enquiry, you agree to the terms below.

01 About EXE HUB

EXE HUB SDN. BHD. (Registration No. 202601012427 (1674525-V)) is engaged in the trading, import, export and distribution of sports and fitness equipment, accessories, apparel and exercise gear, including dumbbells, resistance bands, exercise mats and related wellness products, through wholesale, retail and online channels, registered in Malaysia with its registered address at LEVEL 20, MENARA 1 SENTRUM, 201, JALAN TUN SAMBANTHAN, BRICKFIELDS, 50470 KUALA LUMPUR, W.P. KUALA LUMPUR.

02 Who Can Order

You must be at least 18 years old, or ordering with the involvement of a parent, guardian, or authorized adult, to place an order with us. Business orders must be placed by a person authorized to act on behalf of the ordering business or organisation.

03 Product Information & Pricing

We take reasonable care to describe products and their specifications accurately. All prices on this website are shown in Malaysian Ringgit (MYR) and exclude delivery, which is quoted separately. Prices, specifications and availability may change without notice, and we reserve the right to correct any pricing or listing error.

04 Cart, Checkout & Order Acceptance

Adding a product to the cart on this website does not reserve stock. Submitting the checkout form takes you to our payment provider to pay for your order. A successful payment is a request to order, not an automatic contract: an order is only accepted once EXE HUB confirms stock and delivery or collection. If we cannot fulfil an order, the amount paid will be refunded.

05 Payment

Orders placed through this website are paid online in Malaysian Ringgit (MYR) through our payment provider; we do not see or store your card or bank login details. The amount charged is the total of the products in your cart; any delivery charge is confirmed separately by our team. Goods are dispatched or made available for collection once payment has been received. Large or multi-item orders may instead be invoiced by arrangement.

06 Delivery & Collection

Delivery and collection are arranged as described in our Shipping Policy. Delivery timeframes given at confirmation are estimates and not guaranteed.

07 Returns

Returns, refunds and cancellations are handled in accordance with our Refund & Return Policy.

08 Product Information & Use Disclaimer

Product descriptions on this website follow the product listing. Exact colours, finishes and materials may vary slightly by batch or supplier availability and by screen display. Photographs are illustrative of the product style; the “Sold as…” line on each product page states whether the price covers one piece or one set. Please check size, weight and suitability before you order — for example pack contents, dimensions or weight capacity — and follow the manufacturer’s instructions and safety guidance. Our products are sports, fitness and recovery equipment; they are not medical devices and are not intended to diagnose, treat or cure any condition. Exercise carries a risk of injury. If you are pregnant, have a medical condition or an injury, or are unsure whether an exercise, compression or recovery product is suitable for you, please consult a qualified health professional before use. Weights, rackets, balls and training equipment should be used as intended, with suitable supervision for children, and in a clear space.

09 Larger & Multi-Item Orders

Larger or multi-item orders may be subject to separate delivery arrangements, scheduling and access requirements, as described in our Shipping Policy. Where an order is large, we may confirm the total, delivery charge and any invoicing terms with you before accepting it.

10 Website Content & Intellectual Property

The EXE HUB name, logo, product images and website content are the property of EXE HUB SDN. BHD. or its licensors and may not be reproduced or used without our prior written consent.

11 Limitation of Liability

To the extent permitted by Malaysian law, EXE HUB SDN. BHD. is not liable for indirect or consequential loss arising from the use of this website or from a delayed or incorrect order, beyond the value of the order concerned. Nothing in these terms limits any right you have under Malaysian consumer protection law that cannot lawfully be excluded.

12 Governing Law

These Terms and Conditions are governed by the laws of Malaysia, and any dispute arising from them is subject to the exclusive jurisdiction of the Malaysian courts.

13 Changes to These Terms

We may update these Terms and Conditions from time to time. Continued use of this website after a change constitutes acceptance of the updated terms.

14 Contact

Questions about these Terms and Conditions can be directed to exe_hub@outlook.com or +6017-495 1218. Our registered address is LEVEL 20, MENARA 1 SENTRUM, 201, JALAN TUN SAMBANTHAN, BRICKFIELDS, 50470 KUALA LUMPUR, W.P. KUALA LUMPUR.